Privacy policy

Latest update: 21-02-2024.

The website www.hamitherm.com and the connected internet services are provided to you by Hamitherm B.V.. (hereafter to be referred to as: “Hamitherm B.V.” or “we”), which has its registered office in Dordrecht and is registered at the Chamber of Commerce under the following number: 34182732. With regards to the protection of your privacy the following policy applies.

Hamitherm B.V. takes great care to guarantee the protection of the privacy of all visitors to the site. This means that we also demand maximum effort from our business partners in the protection of personal data.
Below you can read which personal data we process, what we do with these personal data, within which legal framework this takes place and what you can do if you have any questions. We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained permission to do so in advance.

Processing of personal data
Hamitherm B.V. processes the following personal data:

First and last name  We use your first and last name to make our contact with you more personal. 
E-mail address  We use your email address to send you confirmations, general matters, or for marketing purposes, provided you gave your explicit permission for us to do so. 
Telephone number  We only use your telephone number for urgent matters. 
Address and place of residence  We use your address and place of residence to deliver the ordered product. 
IP-address  We verify that you are not a robot by identifying your IP-address. 

Hamitherm B.V. stores your data for up to 1 year after your agreement for us to process your personal data. If you object to Hamitherm B.V. processing your personal data, you may send us a written notification of this to Hamitherm B.V. to the attention of Address registration, Toermalijnring 1300, 3316LC Dordrecht or by email to  info@hamitherm.com with „Address registration“ as the subject line. We will then proceed to block your details for these purposes. Please bear in mind that once you withdraw your consent, Hamitherm B.V. will be unable to provide you with an optimum delivery of services. Do you have a complaint about the processing of your personal data? Please contact the personal data authority.

Access/amend/remove/request your personal data?
Do you want to access/amend/remove/request the personal details we have on file? Please send an email to info@hamitherm.com. You may also write to us via: Toermalijnring 1300, 3316LC Dordrecht. Hamitherm B.V. will fulfil your request within 7 working days.

Secure storage of personal data
Sending personal data via the website happens via a secure connection. The data obtained will be stored on our own secured Hamitherm B.V. servers or those of a third party. We will not combine these data with other personal data we have in our possession.
We take technical and operational measures to prevent the loss or unlawful processing of the data (such as cyber-attacks). We guarantee an appropriate level of security.

Data registration and access by third parties
The website uses third party services to ensure the optimum functionality of the website. This applies to the following providers:

  • ManagedWPHosting.nl: Jaap ter Haarstraat 47, 1321LB Almere, www.managedwphosting.nl
    Purpose: hosting of the website.
    Data: all entered data, except for passwords. 
  • FISAP Group BV (Webmyday): Daltonstraat 65b, 3316GD Dordrecht, www.webmyday.nl.
    Purpose: analysis and optimisation website.
    Data: all entered data, except for passwords. 
  • Alphabet Inc. (Google Analytics): Mountain View, California, https://analytics.google.com
    Purpose: analysis websites
    Data: IP-address and visitor behaviour. 

Privacy policy and other websites
www.hamitherm.com includes links to other websites. However, we are not responsible for the privacy policy that applies to the websites of these other organisations. For more information about this, please consult the relevant websites.

Amendments
We regularly check whether we comply with this privacy policy. We will at all times reserve the right to amend our privacy policy. This page will always show the latest version of it. We advise you to review our privacy policy on our website regularly.

Do you have any questions about our privacy policy?
Please send an email to info@hamitherm.com. You may also use this email address if you have any questions about your personal data or if you want to amend them. Our customer service department will be happy to assist you.